is what sets us apart from the crowd
First notification of loss
A dedicated 24/7 team to capture the right information, succinctly and accurately, providing care and compassion at what can be a disorientating and confusing time immediately after a collision.
bespoke repair management
A service which truly dovetails your fleet operation. First-class repair deployment, coordination and monitoring repairs, backed by our genuine desire to provide recommendations to reduce costs.
Third party claims handling
Including intervention services and handling of third party claims made against self-insured customers.
Uninsured Loss Recovery
The recovery of losses incurred as a result of a non-fault accident. Repair costs, policy excess, replacement vehicle charges are all examples of legitimate heads of claim.
immobile property damage
We handle claims for numerous UK Councils at all levels, who have had property damaged as a result of someone else’s negligence.
At the heart of it all lies myOpus, our home-grown client portal, individually designed to fulfil your needs. Secure 24/7 access to our live claim system and up to date dashboard & table reports to give you immediate knowledge of our performance.
Get in touch
Our customers needs are at the heart of what we do.
This is Opus, a team of experts dedicated to providing exemplary accident management and claims handling services to fleet operators throughout the UK.
We believe in providing bespoke solutions which fit with your operational requirements. Maybe it's this sort of dedication which results in long-lasting, successful relationships with our customers.
what we've been up to recently
Frankly, we’re staggered…
When we visit a potential customer, we always say the same thing; we don’t know if we can help you unless you can compare our performance with that of your current arrangement. Sounds simple enough. And yet, for the last 2 years, not a single organisation we visited were able to say they knew the basics of their supplier’s performance.
And we cannot quite get our heads around it.
In our continuation to deliver results for this project, the total recovered has now hit £24,145. These were claims which had been written-off by the existing Uninsured Loss Recovery (ULR) provider; they had either given up or simply do not have the expertise to pursue these claims. Let’s not forget, this has all been achieved[…]
Following a recent tender exercise, Opus has been awarded the Uninsured Loss Recovery contract by Staffordshire Police for up to the next 5 years, thereby doubling the length of the relationship which commenced in 2010. We’re absolutely elated to have been selected and to continue working with the team at Stafford HQ, cementing our commitment[…]
We’re proud to announce a brand new partnership with Doncaster Metropolitan Borough Council! Commencing 1st April 2015, Opus will supply Doncaster Council with an Uninsured Loss Recovery service for a period of 5 years, having been chosen from a recent tender process. We’re delighted to welcome Doncaster Council to our expanding client portfolio, working with[…]
A Police Force who approached us to review ULR claims which had been not been handled correctly by their existing supplier, has now received payments to the tune of £21,645.22 thanks to our intervention. It’s staggering to think how many other cases could be reviewed and potentially recovered, not just across Police Forces but all fleets. That’s[…]
Opus attended the 2014 ICFM conference at the Henry Ford College, Loughborough on Tuesday 25 November. This years topic focused upon ‘autonomous vehicles’ which prompted a lively dialogue session between a panel of experts and the attendees. Speakers throughout the day included Hugh Dickerson from Google and TV presenter & journalist, Tiff Needell. Our special congratulations goes[…]
In December 2014, we will have been a provider to West Midlands Police, continuously, for the last 20 years. And best of all, we have been awarded the renewal of the Uninsured Loss Recovery service, following a tender exercise carried out earlier this year. This demonstrates our commitment to providing the highest level of service[…]