Good repair management is not just focusing on the cost of repair. It is so much more. It is about building good relationships with repairers, reliable communication channels and arranging prompt payment of repairs.
We pride ourselves on offering only the best. Which is why our preferred bodyshop network is made up of repairers fulfilling BS10125 Standards. We have access to repairers covering cars, vans, light commercials as well as HGV's and other specialist vehicles. If you use a bodyshop who are currently not part of our network, we will work with them too.
We have the benefit of nationwide coverage and because of our longevity in the industry, we’re fortunate to have long-standing relationships with manufacturer approved repairers wherever you need them.
An efficient repair management process can reduce repair costs significantly by reducing the amount of time the vehicle is off the road. Selecting not just the nearest repairer, but a repairer with the capacity to take the job is a simple but effective way to reduce downtime. SLA's with repairers ensures estimates are submitted for authorisation quickly.
Sometimes a repair can be carried out at the owners place of work or home address, which is why we have partnered with approved mobile repair companies. The convenience and reduced downtime often makes this solution extremely cost effective too.
Our team monitor the repair process from the start through to completion. Together with our online claims portal, you can stay up-to-date with the progress of repairs from day 1.
At Opus, we pride ourselves on flexibility to provide a tailor-made solution for you. We can be involved in the repair process as less or greater as you need, but you're safe knowing we can handle the process completely from start to finish.