Copyright notice

This website and its content is copyright of Opus Claim Solutions Ltd.

‌Any redistribution or reproduction of part or all of the contents in any form is prohibited.

‌You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Terms and Conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Opus Claim Solution's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, you must not use our website.

‌The term 'Opus Claim Solutions' or 'us' or 'we' refers to the owner of the website who is Opus Claim Solutions Ltd. The term 'you' refers to the user or viewer of our website.

‌The use of this website is subject to the following terms of use;

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meets your specific requirements.
  • This website contains material which is owned or licenced to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is strictly prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licenced to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England.


Every effort is made to keep the website up and running smoothly. However, Opus Claim Solutions Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Our website address is

‌We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visit our website, you are accepting to the practices described in this policy.

‌For the purposes of the Data Protection Act 1988 (the Act) and the General Data Protection Regulation (GDPR) the data controller is Opus Claim Solutions Ltd, Premier House, Elgar Business Centre, Moseley Road, Hallow, Worcester, WR2 6NJ.

‌We may collect and process the following data about you;

  • Information you give to us. You may give us information about you by filling in forms on our site or by corresponding with us by telephone, email or otherwise. This includes information you provide when you sign up to a newsletter, register to use our services and when you report a problem with our website. The information you give us may include your name, address, email address and telephone number.
  • Information we collect about you. With regards to each of your visits to our website, we may automatically collect the following information;
    • technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plugin types and versions, operating system and platform.
    • information about your visit, including the full Uniform Resource Locations (URL) clickstream to, through and from our website (including date and time); services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page and any telephone number used to call us.

Media. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website may download and extract such location data from images on the website.

‌Embedded content. Articles on this site may include embedded content (eg. videos, images, articles etc.). Embedded content from other websites behave in the exact same way as if the visitor has visited other websites. These websites may collect data about you, use cookies, embed additional third party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged into that website.

‌We use information held about you in the following ways;

  • To carry out our obligations arising from any contract or agreement entered into between you and us and to provide you with the information and/or services that you request from us.
  • To notify you about changes to our service.
  • To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • To improve our website to ensure that content is presented in the most effective manner for you and your computer.
  • To allow you to participate in interactive features of our website, when you choose to do so including our online account.
  • As part of our efforts to keep our website safe and secure
  • To make suggestions and recommendations to you and other users of our website about services that may interest you or them.
  • To ask you for feedback about your experiences with us.
  • To contact you in any way (including mail, email, telephone or text) about services offered by us unless you have previously asked us not to do so.
  • To help to prevent and detect fraud or loss.
  • For statistical analysis.
  • We may monitor and record communications with you (including emails) for quality assurance and compliance reasons.
  • Where you give us information on behalf of someone else (i.e. home address, name etc), you confirm that you have provided them with the information set out in these provisions and that they have not objected to such use of their personal information.
  • We review our retention peroiods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Disclosure. We promise not share or sell your information with third parties, apart from analytics and search engine providers that assist us in the improvement and optimisation of our website.

‌Storage. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on Microsoft cloud services, with data centres in the UK and Europe. Unfortunately, the transmission of information via the internet in not 100% secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website. Any transmission is at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorised access.

‌For users that register on our website, we also store the personal information they provide in their user profile.  All users can see, edit or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

‌Your Rights. In you have an account on this website, or have left comments, you can request to received an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes. You can also exercise the right at any time by contacting us at

‌Our website, from time to time, may contain links to and from the websites of other relevant or related organisations and/or companies. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

‌Access to Information. GDPR gives you the right to access or amend information held about you. Your right of access can be exercised in accordance with the GDPR. A request for personal information is free unless the request is deemed to be of an excessive nature. Any multiple or excessive requests may be subject to a reasonable fee per additional request to meet our costs in providing you with details of the information we hold about you.

‌Changes. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

‌Contact. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the Managing Director, Opus Claim Solutions Ltd, Premier House, Elgar Business Centre, Moseley Road, Hallow, Worcester, WR2 6NJ.